FAQ

1. What materials are your products made of?

We use premium materials such as cotton, chenille, faux fur, and linen, balancing softness and durability.

2. Is faux fur fabric environmentally friendly?

Yes, faux fur is made from synthetic fibers, avoiding animal sources. Some products also use sustainable fibers.

3. What's special about chenille fabric?

Chenille fabric is soft, fluffy, rich in texture, and durable, making it ideal for home furnishings.

4. Is the rug slip-resistant?

Yes, our rugs have anti-slip particles on the bottom for safety and reliability.

5. Do sofa covers fit different sofa sizes?

We offer various sizes to fit common sofa sizes and feature an elastic design.

6. Will the rug shrink after washing?

Our rugs are pre-shrinked, so normal washing will not result in significant shrinkage.

7. How to clean and maintain the rug?

We recommend vacuuming regularly. For localized stains, wipe with a damp cloth. Avoid direct sunlight.

8. Can the product be tumble dried?

Some products can be tumble dried at low temperatures; please check the washing label.

9. How long does it take to ship after placing an order?

Generally, orders are shipped within 1-3 business days (Monday to Friday).

10. What should I do if I receive a defective product?

Please contact customer service. We will provide you with a solution for returns or exchanges.